Better Business Bureau® Provides Your Customers With Assurance on the Internet
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BBBOnLine Reliability Program Included with Your BBB Membership Investment!
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BBBOnLine: A reliable answer for more and more customers.
- The Internet offers a large and growing base of potential customers.
Over a billion people worldwide now have internet access, including over 225 million, or more than two/thirds of, United States and Canadian citizens.
- Ecommerce is growing faster than any other form of retail
U.S. Department of Commerce figures show that online retail sales are consistently growing at triple the rate of offline retail sales. Online shoppers need assurance from a trusted source. The BBB name is known and trusted. Over a million times a month, web users click on BBBOnLine trustmarks to verify a business's credentials and affirm it is a BBB Accredited Business.
BBBOnLine tells potential customers that your business:
- Makes a commitment to high standards of business practice and customer satisfaction.
- Has been in business for more than a year.
- Is a BBB Accredited Business and has a good record with the BBB.
- Respects the privacy and email preferences of visitors to your site.
- Commits to work with its customers and BBB to resolve disputes that might arise.
Why you need BBBOnLine seal on your site:
- Confidence in the BBB name - More and more people are now buying online. Even customers who are not yet buying online are gathering information from web sites to make purchasing decisions. BBBOnLine sets your site apart from other sites and boosts confidence of potential customers
- Inclusion in the BBBOnLine safe shopping site - Your business will be listed in the BBBOnLine consumer safe shopping site, providing a quick, handy resource for anyone seeking trustworthy businesses.
- Protection for your customers and business - We will work with you to resolve any disputes that might arise, including offering an arbitration process, managed by us, should it be necessary.
BBBOnLine is backed by the standards, credibility and high name recognition of BBB, which brings 95 years of trust to the Internet.